Empowering People, Developing Leaders 855 (23) 966 967 / (15) 728 123/ (15) 729 123


Oct 28 - 29, 2017

We continually make decisions and solve problems. We start making decisions before we even get out of bed beginning with for example, shall I get up now or not? Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. In fact you may even know someone who has a hard time making decisions around even their routine activities for example, even something as simple as what to eat, only exasperated by the anxiety experienced when making major decisions at work.

How you will benefit:   

By the end of this course, the participants will be able to understand:

  • Understand the benefits of systematic problem solving and decision making tools
  • Identify the nature of a problem and potential root causes
  • Analyze problems from different angles
  • Analyze potential root causes and solutions
  • Filter, merge and prioritize potential solutions
  • Use creative thinking to develop alternatives
  • Develop and sell potential solutions to influence decision
Course Details Who Should Attend?
  • Duration: 02 Days
  • Date:  Oct 28-29, 2017
  • Time: 8:00am- 12pm /1:00pm-5pm
  • Language: Khmer &English 
  • Venue: EDI Training Room, Phnom Penh
  • Fee: USD 160 (VAT = 0%)       
  • The Fee Includes: ​ Refreshment, Materials and Certificate of Completion  


This essential training is specially designed for Project-Program Manager, Assistant Manager, Human Resource Officer/Manager and all staff working within a challenging environment.  

Course Contents

Module 1:               Understand what problem is and the nature of a problem

Module 2:               6 steps of problem solving process
Module 3:               Identify the problem
Module 4:               Analyzing the problem
Module 5:               Generating the solution/alternative
Module 6:               Determine the solution (Decision Making)
Module 7:               Implementing the decision
Module 8:               Review the result



Our Trainer

Mr. Phann Sopheara

Director of Human Resources at Raffles Hotel Le Royal 

He has 10-year experience of training in a management position, where he has to responsible for various functions that meet the selection criteria including consulting, coaching, recruitment, training, staff compensation and benefit, and labor office relation at Sofitel, Raffles & Naga World. Sopheara has also worked to create the Training Policy and Procedure (P&P) and revise the internal rules for Group Human Resources Department. He has also worked to put together annual training plans and various programs to address to staff members’ concerns as far as possible. In addition to this, he has communicated the new performance management system to staff at executive and supervisor level. Sopheara has also worked to ensure that HR practices in the various departments are in compliance with Corporate HR guidelines and Cambodian Labor Law. He has managed and coordinated the training courses and workshops for all staff. On top of that, he did engage external trainers or merely obtain their professionals’ opinions and tips so that he could keep up with developments in training styles, techniques and resources to ensure appropriate and effective delivery.

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Other Available Training Courses 

Contact us

  • 015 728 123  (Smart) / 023 966 967 
  • 089 65 98 96 (Cellcard) / 071 345 555 4 (Metfone) 
  • Email: training@edi-cambodia.org
  • Facebook: Professional Training
  • Address: #22, St. 51┴154, SangkatPhsarThmei III, Khan Daun Penh, Phnom Penh. 


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