Empowering People, Developing Leaders 023 966 967 / 015 728 123/ 011 888 711


 Sep 07-08, 2019

Administrative Affairs and Office Management is a very crucial part of running one institution. It helps to promote the effect works and reputation for that institution and its concerned people. Thus, this training is primarily designed for employers, employees, and secretaries working for private and public sectors, who like to earn more professional knowledge of the administrative affairs and protocol for improving their capacity in enhancing golden professional carrier. In this regard, the core objectives of this training mainly focus on basic concepts of notable administrative affairs as general and on Cambodian context as particular with real cases in current use as examples.

Course structure

The certificate course in Practical Administrative Skills and Office Management spent approximately 16 hours OR is offered a 2-day period. The course is based on a participatory, active learning approach, group discussions. An Action Guide for Practical Administrative Skills and Office Management, by H.E TAING Ratana. Participants will receive a Certificate of Participation upon successful completion of the course. The maximum number of participants is 20. 

How you will benefit 

Upon the completion of this two-day training, participants are expected to benefit:

After this training, trainees shall be fully invested with knowledge of (i) fundamental understanding of administration and administrative affairs (ii) kinds of Administrative documents (iii) professional writing for Administrative instruments (iv) how to organize the administrative documents and office affairs (v) responsibilities of Administrative officers and Administrators, and (vi) protocol in administration such as etiquette protocol, language protocol, and metal decoration.

Who should attend

This FIRST-EVER crucial training course is specially designed for Office Managers, Team leaders, Administrators, Supervisors, Secretaries, Support Staff, and PAs.

What you will cover

 Module 1:  

 Fundamental Understanding of   Administration and Administrative affairs

  Module 2:

  Kinds of Administrative documents:         
  Regulations, Letters, other instruments

  • Understanding of Public and Private Sectors
  • Understanding of Administration
  • Understanding of Administrative affairs
  • Administrative Regulations
  • Administrative letters
  • Personal letters for Administration

 Module 3:  

 Art of Writing of Administrative
 Documents:   (Regulations, Letters, Term 

  Module 4:

  How to organize Administratively
  documents and office affairs

  • Art of writing of Administrative regulations
  • Art of writing of Administrative letters
  • Art of writing of personal letters for Administration
  • How to organize Administrative documents
  • How to sign and seal date, and register
  • How to use the covers and envelops

 Module 5:  

 Administrative officer and Administrators

    Module 6:

   Protocol in Administrative affairs

  • Roles
  • Relations
  • Responsibilities
  • Etiquette protocol
  • Language protocol
  • Medals and Decorations

 Module 7:  

 Office Management Skills


  • Office Space & Office Management
  • Office Services, Receptionist, Office stationery
  • File Management
  • Meeting management


Training Methodology 

This training shall be conducted in Khmer Language and English as required by using slides for presentation along with case study, student-centered, small group discussion, and role-play. The Samples of documents and other instruments will be provided in accordance with the case study and the topics presented.

Location & Fee

  • Venue: Sunway Hotel, Phnom Penh
  • Fee: USD 245 (VAT = 0% for training or education) 
  • Early Bird: USD 195 
  • The Fee Includes: Lunch, Refreshment, Materials, and Certificate of Participation 

Our Trainer Profile

 H.E. TAING Ratana


Legal Advisor and Professor of Administrative Law 


He works for the Constitutional Council for nearly 10 years. Since  2005 he was promoted to various positions: legal officer of Bureau of Litigation (2005-  2009), Deputy Chief of Bureau of Legal Affairs (2009), and Chief of Bureau III (2009-  2014). For now, he is working for the National Committee for Organizing National and  International Festival (NCONIF) in position Under-Secretary-General (Under Secretary of  State); Legal advisor to the Theravada Buddhist Order of the Kingdom of Cambodia;  Professor of Law, Paññāsāstra University of Cambodia (PUC). He is a holder of various  degrees: Executive Master of Advanced Studies in Development Studies from the  Graduate Institute of International and Development Studies (IHEID), Geneva, Switzerland; LL.B and LL.M from Royal University of Law and Economics (RULE), Phnom Penh; Bachelor of English Literature from Build Bright University (BBU); and DDS from University of Health Sciences (UHS), Phnom Penh. He is also an alumnus of the International Visitor Leadership Program (IVLP), the US State Department; and Intellectual Property Rights for Least Developed Countries (LDCs), WIPO-Sida. Ratana also has earned many experiences from other crucial training from 10 Countries in the United States, Europe, Asia, and Africa.

Contact:       023 966 967 (Office)
                     015 728 123 (Smart)
                     092 888 411/ 092 888 533/ 011 888 522 (Cellcard)
Address:     #9A, St. 370, Sangkat Boeng Kengkang I, Khan Chomkarmorn, Phnom Penh
Facebook:  @edicambodia
Email:         training@edi-cambodia.org/ publictraining@edi-cambodia.org


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