Mentoring and Coaching Techniques for Managers

Every organization cares about its performance and productivity. That is why various instruments/tools are introduced to and used by the leader, managers, and supervisors in order to maintain as well as to improve the performance and productivity of the organization. Performance management is a systematic instrument/tool to steer, motivate and manage the performance of individuals and organizations. Coaching is one of capacity development methodologies/ approaches to enable individuals/groups to achieve their performance goals and indicators. Besides, there are other important instruments, all of which contribute to maintaining, improving and managing the performance and productivity of the organization.

Coaching is an on-going dialogue process between coach and coachees. It is demand-oriented assistance to help individuals/group to analyze specific issues and generate solutions leading to improving both professional and/or personal performance. Every leader, manager, and supervisor must-have coaching skills, and be able to provide coaching directly to their team or seek coaching service from external resource persons.

  • Capacity development framework  
  • Performance management tools
  • Different approaches to capacity development 
  • Basic attitudes of the coach towards coaches
  • Necessary skills for the coach
  • Key roles of coach and coaches
  • Result frameworks - Identification of expected result.
  • Processes and steps leading to the expected result
  • Difference between individual coaching and group coaching
  • Building a relationship between coach and coaches
  • Identification of issues
  • Agreement on the objective for coaching
  • Exploration of possible solutions
  • Conclusion

Mr. MK

Associate Trainer

Mr. MK has more than 20 years of work experience (1994 – 2018) in different fields of work and in a range of positions. He has worked for 7 years in the field of Technical and Vocational Education and Training (TVET) in the positions of technical teacher and next technical teacher trainer, 9 years in the field of Sub-National Democratic Development Reform (Decentralization and De-concentration (D&D) in a range of different organizations/projects in the positions of training and extension officer, social safeguards advisor, project officer and independent consultant, 5 years in the field of Public Administrative Reform (PAR) in the position of senior advisor and program coordinator, and within the last 3 years in the field of both D&D and PAR in the senior position. 

With this long work experience, Mr. MK is well equipped with different professional, leadership and management competencies, which enriched with many practical skills and knowledge. His main responsibilities and duties were mostly to provide/facilitate capacity development interventions to staff and leaders/managers of the organization as well as to manage the development and implementation of the project/program, including leading a project/program team, national and international consultants, coordinating the implementation process with the government counterparts, and reporting the progress and challenges of the project/program implementation to development partners…..etc. That is why Mr. MK is always invited as a resource person, trainer and guest lecturer on a range of topics including report writing, project management, results-based management, project coordination, policy development and implementation, stakeholder collaboration, human resource management and development (HRM/D), performance management system (PMS), facilitation skills, coaching skills, communication skills, training of trainers, leadership and management, and many other tailor-made topics related to organizational development/effectiveness.

The report writing skills is designed for staff of NGOs, civil society, DP funded project/program as well as civil servants who want to build up/upgrade skills in writing report. The 2-day training course will provide the participants with not only practical skills/knowledge in writing reports but also some relevant experiences in project coordination and management.  


2016 – Present: Senior Coordinator Policy Advisor (GIZ project supporting to D&D and Public Admin Reform)

2011 – 2016: Senior Advisor, Public Administrative Reform (GIZ project supporting to the Council of Minister – the Council for Administrative Reform)

2010 – 2011: Independent Consultant, supporting to UNICEF and few other organizations 

2006 – 2010: Project Officer, UNDP project supported to D&D reform

2005 – 2006: Safeguard Advisor, World Bank Project/CDC supported to D&D reform

Nov 2001 – Dec 2004: Training and Extension Officer, Seila Program/Council for Development of Cambodia supporting to D&D reform)

1998 – Nov 2001: Technical Teacher Trainer, Member of Curriculum Development Unit, National Technical Training Institute,

1994 – 1998: Technical Teacher, Industrial Technical Training Institute

At the end of this informative and practical training course, the participants will be able to:

  • At the end of the course, participants will be able to:
  • Elaborate the differences between coaching, mentoring and expert advice, and their importance
  • Understand and apply necessary attitudes of the coach toward coaches as well as roles and necessary skills for coaching, and
  • Apply phases (different steps) as well as relevant methodologies of coaching
  • Participants with disciplinary function and management roles (those who are responsible for managing, supervising, and leading staff such as line manager, supervisor, team leader, project manager……..)
  • Participants actively involved in training, capacity development and organizational development activities such as trainer, capacity development and organizational development expert/advisor…

Course Detail

  • Trainer :Mr. MK
  • Class Start :30 May 2020
  • Class End :31 May 2020
  • Seat Availble :25 Seats
  • Time : 08:00 - 05:00
  • Fee :245 $
  • Early Bird : 195 $
  • venue :Hotel