Effective Problem Solving and Decision Making Skills

Problem-solving and decision-making are important skills for business and life. Problem-solving often involves decision-making, and decision-making is especially important for management and leadership. There are processes and techniques to improve decision-making and the quality of decisions. Decision-making is more natural to certain personalities, so these people should focus more on improving the quality of their decisions. People that are less natural decision-makers are often able to make quality assessments, but then need to be more decisive in acting upon the assessments made.

Module 1: Introduction to the Problem

Module 2: Identifying the Problem

Module 3: Analyzing the Problem

Module 4: Generating alternative solution

Module 5: Determining the Solution (Decision Making)

Module 6: Implementing the solution

Module 7: Reviewing the solution

Module 8: Action Learning Session (Problem Solving)

Mr. Duk Nin

Master Trainer of 7 Habits, FranklinCovey Education-US

Mr. Duk Nin is from Cambodia and currently the Managing Director of Franklin Covey Education Cambodia (FCE-Cam) where he supervises a team of staffs on varieties of programs and services such as 7 habits of highly effective people, other educational training, consulting, setting up and managing of new school at province around Cambodia. 

He is also the pioneer batch of coach/consultant for the Franklin Covey (aka 7 habits) Cambodia that provide training and implementation of the Leader in Me program at schools. 

He started his career as a government public secondary school teacher of Math, Physic and English. Later he moved on as a branch Manager with Newton Thilay School and later as a chief of provincial operations for Newton Thilay Community. These jobs required him to supervise and manage more than hundreds of staffs, supervisors and managers to ensure operational ready at all time.  

  • Understand the benefits of systematic problem solving and decision-making tools
  • Identify the nature of a problem and potential root causes
  • Analyze problems from different angles
  • Analyze potential root causes and solutions
  • Filter, merge and prioritize potential solutions
  • Use creative thinking to develop alternatives
  • Develop and sell potential solutions to influence decision

This essential training is specially designed for Project-Program Manager, Assistant Manager, Education Managers/Managers and all staff working within a challenging environment.

Course Detail

  • Trainer :Mr. Duk Nin
  • Class Start :06 Mar 2021
  • Class End :07 Mar 2021
  • Seat Availble :25 Seats
  • Time : 08:00 - 17:00
  • Fee :190 $
  • Early Bird : 160 $
  • venue :EDI Training Center