Effective Communication Skills at Workplace

Communication is an aid used in everyday life and be it personal or business. In the business world, good communication is important for the daily operation of the company, but can also affect sales and profitability. Without good business communication, the internal and external structure of a business can face numerous challenges that can ultimately lead to its demise.

Course Structure

The certificate course in Effective Communication Skills at Workplace spent approximately 16 hours OR is offered a 2-day period. The course is based on a participatory, active learning approach, group discussions. An Action Guide for Effective Communication Skills at the Workplace, by Mr. Ung Sophornmony. Participants will receive a Certificate of Participation upon successful completion of the course. The maximum number of participants is 25. 

  • Communication process
  • Channels of communication in the workplace
  • Information flow in the organization 
  • The 7 Cs of communication
  • Foundation of Effective communication
  • Questioning Techniques
  • Keep the communication simple
  • Making a great first impression
  • Building a good work relationship
  • Writing Skills
  • Email Communication
  • Running effective meeting
  • Writing meeting notes
  • What is business negotiation?
  • Guidelines for Productive Negotiations
  • Managing the Agreement
  • International Negotiation

Ung Sophornmony

Business Advisor, Management and Leadership Trainer

" Leadership is about inspiring people to believe in your vision, while management job is to get the vision realized. Together, they are powerful skills. "

His Education:

  • MED in management and leadership from Charles Darwin University in Australia.
  • MBA in Management from Norton University in Cambodia.

His Career Highlights:

  • Teacher
  • Assistant to Director
  • Team Leader
  • Vice-Principal
  • HR Manager
  • Chief Secretariat
  • Executive Director
  • Managing Director
  • Vice-President & CDO
  • Business Consultant

Mr. Ung Sophornmony is a holder of MED in management and leadership from Charles Darwin University in Australia and an MBA in Management from Norton University in Cambodia. Mr. Mony has had more than ten-year experience in giving lectures and training on various courses associated with management and leadership. His management career development is quite interesting as he has advanced through different senior positions in a short period of time. He was the managing director of a company group including hotels, international schools, and design companies. He is currently the Vice President& Chief Development Officer of Westline Education Group. 

How you will benefit 

Upon completion of this course, participants are expected to understand effective business communication in different ways and be able to demonstrate positive techniques for conducting negotiation and understand how to negotiate with people from other cultures.

SME Owner, General Manager and Line Manager.

Course Detail

  • Trainer :Ung Sophornmony
  • Class Start :16 Jan 2021
  • Class End :17 Jan 2021
  • Seat Availble :25 Seats
  • Time : 08:00 - 05:00
  • Fee :245 $
  • Early Bird : 195 $
  • venue :Hotel