Selling Skills for Salespeople
Selling skills are critical in organizations that rely on ongoing buying from customers. The ability to build relationships with customers, persuade them to make purchases, and generate repeat business is at the heart of selling through salespeople.
We believe that no matter your background, education, or experience, learning the art and the science of selling can be measured with the right approach and technique.
- Understanding the sales process
- Importance of effective selling skills
- Differentiating between transactional and consultative selling
- Setting personal selling goals
- Deep dive into the features and benefits of your product/service
- Understanding your target market and customer needs
- Handling objections and overcoming challenges
- Importance of building trust with customers
- Effective communication strategies
- Active listening techniques
- Developing empathy and understanding of customer perspectives
- Identifying potential customers and leads
- Utilizing various prospecting techniques (cold calling, networking, social media)
- Qualifying leads and prioritizing prospects
- Structuring a compelling sales presentation
- Highlighting key benefits and addressing customer pain points
- Using visual aids effectively
- Customizing presentations for different audiences
- Common objections and how to overcome them
- Negotiation strategies and tactics
- Creating win-win solutions
- Handling price objections effectively
- Recognizing buying signals
- Using closing techniques to seal the deal
- Overcoming buyer hesitation and objections during the closing process
- Securing commitment from the customer
- Importance of post-sales follow-up
- Building long-term relationships with customers
- Providing exceptional customer service
- Obtaining referrals and testimonials
Business Development Director of the Westline Education Group
Mr. Vong Bunvisal has 15 years of experience in the education industry. He began his career as school management in 2003 and he was promoted to be a sales and marketing manager from 2006-2010 to lead sales and marketing activities for more than 60 branches which belong to one of the biggest private educational institutes.
From 2011 to present, Mr. Visal is serving as the Business Development Director of Westline Education Group Co., Ltd., responsible for sales and marketing, business development, local and international cooperation, and educational partnership, promoting educational programs to local and international organizations.
Mr. Visal has a strong sales and marketing background and is experienced in assisting the corporation with strategic sales and marketing planning, customer service development and business analysis.
Upon the completion of this two-day training, participants are expected to benefit:
- Know your personal qualities
- Have identified ways to improve communication in your workplace
- Engage in empathetic listening
- Know techniques for dealing with challenging customers
- Know techniques for solving customer problems
- Know general skills every salesperson should have
- Know techniques for handling objections
- Know how to use an effective selling process
- Know techniques for closing sales
- Define what it means to take ownership
- Have a personal plan for implementing your new skills back at work.
Managers, supervisors, and anyone who has been working related to the sales and marketing field or who has been in the role for a while but has not had formal training.
Course Detail
- Trainer :Vong Bunvisal
- Class Start :11 May 2024
- Class End :12 May 2024
- Seat Availble :25 Seats
- Time : 08:00 - 17:00
- Fee :290 $
- Early Bird : 230 $
- venue :Hotel
