Operations management focuses on the effective planning, scheduling, and control of manufacturing and service entities. This course introduces students to a broad range of key issues in operations management.
Operations Management helps you to understand the role of OM in a firm and to develop abilities to structure and solve operations related problems. The course will empower you with skills to address important aspects of business operations including capacity, productivity, quality, and supply chain and operation manual development.
Course structure
The certificate course in Operations Management spent approximately 16 hours OR is offered a 2-day period. The course is based on a participatory, active learning approach, group discussions. An Action Guide for Operations Management, by Mr. Kong Samneang. Participants will receive a Certificate of Participation upon successful completion of the course. The maximum number of participants is 20.
1.1. The Important of Operation Management
1.2. Function and Role in Operation Management
1.3. The Relationship of Operation Management and Other Department
1.4. Operation Management Strategies
1.5. Level of Operation Management
1.6. Principles of Operation Management
1.7.Types of Production and Production System
1.8.The biggest of Operation Management Challenges
1.9. Operation and Supply Chain
2.1. What is the operation Manual?
2.2. How to write standard Operation Procedure
2.3. Sample of Standard Operation Procedure