Advanced Communication Skills for Upper Level Management

The advanced communication skills for upper-level management is a high level training which integrates powerful theories with practices in order to accelerate the effectiveness and efficiency which powers the communication competencies for higher level management. We engage trainees with well-known theories and practices through key significant aspects of highly strategic communication skills in public speaking, motivating and rewarding employees, analyzing and problem solving, negotiation and decision making. The class will be in 50% theories and 50% practices.

  1. Self-Introduction
  2. Course Syllabus Orientation
  3. Ice Breaking Activity
  • Key Discussion

• Why Advanced Communication Important for Upper-Level Management?

• Public Speaking Skills

• Motivating and Rewarding Skills

• Analyzing and Problem-Solving Skills

• Negotiation Skills

• Decision Making Skills

• Case Study Analysis and Poster Presentation

  • Why Advanced Communication Important for Upper-Level Management?

• Levels of management

• Management structure

• Characteristics of organizations

• Effectiveness and efficiency of management

• Management functions

• Management roles

• Skills needed for managerial levels

• Advanced communication across all management structures

  • Public speaking skills

• Why strong public speaking skills are important for upper-level management

• 4 tips to powerful public speaking

• 9 effective strategies for public speaking skills

• Discussion and Preparation

• Public speaking demonstration on given topics

  • Motivating and Rewarding skills

• Employees satisfaction survey questions

• Maslow’s hierarchy of needs theory

• Herzberg’s Two-Factor Theory

• McClelland’s Three-Needs Theory

• Goal Seting for employees

• Creating self-patiern for employees

• Expectancy Theory

• Motivation Theory

• Success Cycle Theory

  • Analyzing and problem-solving skills

• Creative thinking and critical thinking

• Analyzing and problem-solving process

• elements of complete problem-solving process

• Problem solving techniques

• Case study analysis and Poster Presentation

  • Negotiation Skills

• Negotiation basis

• Negotiation techniques

• Video on negotiation scenario: Team Sales

• Puting into action (Discussion and present your choice of negotiation and role play

  • Decision Making Skills

• What is decision making?

• Importance of decision making

• Decision making process

• Manager as decision maker

• Decision making in the management function

• Decision making styles

• How smart people make smart decision

• Case study analysis and poster presentation: Management analysis and decision making

Or Vitou

CEO of Brain Master Cambodia

Mr. Vitou OR has been a professional trainer in English and Khmer for his subjects of expertise such as sales psychology, 21st-century education, business psychology, leadership, entrepreneurship, mindset, managing productive human resources, communication skills, report writing, proposal writing, and other effective work behavior principles for more than 10 years for many prestigious organizations including Prudential Cambodia Life Assurance Plc., ACDLEDA Bank Plc., Indealink Academy, Cambodia IATSS Alumni Association Academy, Tourism Trainer Club, Royal University of Phnom Penh, CJCC, CKCC, Asia Euro University and many more. His training including TTT programs and implementation-based programs have impacted thousands of lives in Cambodia and around the world. Many of his trainees have been successful in different areas of lives such are entrepreneurs, high profile management, middle management, and executives levels employees, teachers, and even some become professional trainers.

 

In addition to his career as the trainer, currently, he is working as a Chief Executive Officer (CEO) at the Brain Master Cambodia, the country master franchiser Cambodia, to provide education program for kids from 4 to 14 years of age to both private and government schools in Cambodia in the area of mental arithmetic abacus and 21st-century education program. He also used to work for Prudential Cambodia Life Assurance as the Senior Business Development Manager for more almost four years and he is the top sales manager throughout. At the beginning of 2018, he is the co-founder and co-owner for STEM Education Program with a business hub in Cambodia and several more countries in Asia. In November 2017, he was successfully awarded the IAMA Franchise for Chamkarmorn District (the biggest district in Phnom Penh) to roll out the mental arithmetic program to about 350 international schools in Chamkarmorn District. He is also a founder and chairman of a consultancy company which is specialized in overseas study consultancy, ticketing, and logistics.

In 2012, he won the scholarship to get professional training in France on international relations affairs for 2 months. His job was basically involved in the international affairs department of the university and exchange leadership experiences across culture in terms of training in high education level and high education international affairs. In 2011, he was awarded another scholarship as the Cambodian Ambassador to acquire the leadership training in Japan for 3 months. The training included not only the leadership skills and experiences but also the cultural exchanges, public administration, corporate social responsibilities (CSR), etc. These international experiences have built up a very solid foundation to advance his career, which combines the education and business fields of specializations.

In 2007, he graduated from the Master of Education from one of the prestigious universities in New Zealand, the University of Auckland in the field of Educational Leadership and Management. The degree was the extensive research-based program focusing on “Integrating Higher Education in Southeast Asia”. Along with some intensive courses related to the higher education curriculum and instructional design, Southeast Asian Community Higher Education Network, Integrated Training Leadership Program, and some other related initiatives.

Upon completion of this training, participants will be able to:

• Develop the public speaking skills, motivating and rewarding skills, analyzing and problem-solving skills, negotiation and decision-making skills

• Associate and communicate more effectively and efficiently with employees, business partners, and top management

• Leverage their confidence in communication practice within an organization and externally

• Produce more productive result for their organization through the successful implementation of advanced communication skills in their leadership and management function

Course Detail

  • Trainer :Or Vitou
  • Class Start :18 Nov 2023
  • Class End :19 Nov 2023
  • Seat Availble :25 seats
  • Time : 08:00 - 17:00
  • Fee :290 $
  • Early Bird : 230 $
  • venue :Hotel