Business Management, Sales and Marketing

Customer Service Excellence

There are many fundamentals in sales but none more critical than building relationships. A company’s reputation and bottom line rely heavily on customer service. You might have the greatest product or ...

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Business Analysis and Strategy Development

Practical Business Analysis and Strategy Development course are designed to combine proven by practice methods with new insights ideas from a wide range of current business and strategic thinking. Gain a wider ...

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Effective Business Marketing Strategy

What’s the difference between the confident entrepreneurs who lead growing businesses and owners who can’t get out of survival mode?  It all comes down to this:  All successful businesses have a ...

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Dealing with Difficult Customers

Sometimes, even the most helpful and caring people don't have the skills, experience or attitude to handle a really tough customer or client. With the tips and techniques provided in this ...

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Strategic Marketing Planning

Strategic Marketing is fundamental to the success of every business.  The ability to understand and anticipate the wants and needs of your customers and then supply them with products and services ...

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Sales and Business Intelligence

Business intelligence training is a "must-have" for both executives and corporations in today's fast-changing business world. The emergence of new market players, the proliferation of competitors and the need to constantly innovate ...

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Marketing Essentials

“Our jobs as marketers are to understand how the customer wants to buy and help them do so.” – Bryan Eisenberg. This newest training course is tailored to facilitate immediate implementation and ...

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Marketing Communications

Marketing Communication will lead you to know and understand how to deliver your message to your target consumer. Anyway, there are so many ways in order to do that but you ...

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Negotiation Skills for Salls and Marketing Professionals

The art of successful negotiation is the careful exploration of clients or prospects with the goal of achieving a positive ‘win-win’ outcome (Sales Volumes). Through a series of case studies and self-reflection, ...

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Mastering Facebook Marketing Techniques

Every Day, more than 1 BILLION people are active on Facebook. Spending hours and hours browsing on profiles, groups, and Facebook Pages. That is almost one-third of all people on the Internet. Having ...

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